Thank you Howard,

If you forward the email to Report@phising.gov.uk they have the means to block and take down such material.

Often all you need to enter, after selecting forward, is the letter R and it fills in the rest for you. You also get a reply thanking you for reporting this stuff,

Regards   Brian

What may make some people say it does not help is that none of the reporting services tell you the progress or outcome – I can think why.

I report many to the BT (my ISP) one as well.

Chris

A quick search reveals allcontent.club, whose address appears to be:

All Content ©2024 Lexech Ltd 43 Budham Way, Bracknell, Berkshire RG12 7PE

Don’t know why your credit card company could not find that, but it may be worthwhile passing the information on. Unlikely you will get your money back, but ….

Rob

I can see why you were tricked, and I expect many have been, but this is rather an odd one.

Using UK addresses and even telephone numbers to appear legitimate is not new, and there are even dealers openly selling London telephone-numbers to any old spiv going even if not physically in the British Isles.

Entering “allcontent.club” in the search-bar goes nowhere. It is a brand, not a company name.

Eventually I discovered that the address is of a home in a housing-estate, though if the business needs merely a small office that itself is not a sign of anything untoward. Many sole traders work at and from home.

The same address also hosts something called “Content 4 all” offering pop-music and games, its own web-site clearly showing it as aimed at teenagers. The same also trades as “gamestime.zone.” I will leave it to the music and games industry to establish if it is following copyright law!

Would a major manufacturer like Samsung, and a bank or credit-card company, really administer their guarantees use a pop and games purveyor in the spare bedroom?

How does such a trader as Lexech even know you bought a television? Who gave “The Occupier, 43 Budham Way…” your purchase details?

A letter to the Trading Standards Office might not come amiss.

‘

I think the lesson for us all is to establish before signing or pressing “Enter” the identity and bona-fide of any alleged guarantee-agency, and ask the dealer or manufacturer suitably awkward questions….

.

Also, why do you need “register” for a guarantee anyway? I may be wrong but I thought basic warrantees on goods sold in the UK at least, were valid without needing registration, as long as you can prove you bought them, when and where.

That is normal. You did a search on lexech and there are no officers named lexech.

If you click on the company name and then people you get this

https://find-and-update.company-information.service.gov.uk/company/14772794/officers

Robert.

…..And like as not a completely bogus company, of which the unfortunate dwellers at that address are totally unaware… until they start getting demands for unpaid VAT from HMRC or enraged scammed victims turning up to find their money or goods, etc.

Every half ass criminal in the whole world knows they can register on Companies House for a few quid, no questions asked, no checks, nada, and present to the world as a bona fide outfit for long enough to scam a few thousand people.

It’s been an absolute disgrace for years and is still going on.

A number look-up indicates reports of that number being associated with card fraud…
https://www.unknownphone.com/phone/01376319272

I had a call last week which was interesting. I strung it allog a bit. A well spoken female asked if I would help with a survey. It soon appeared to me that they were trying to indirectly collect information. For example rather than asking my employment status they asked where I accessed the internet e.g. work school. I said anywhere I needed too. they would not accept that and kept pressing for specifics. When I said everyone accesses the internet wherever they are these days and I thought they were just trying to find out other things. They hung up….

Robert.

Some very interesting contributions to this thread that have added to my education considerably. I accept I was at fault in my enthusiasm to get the new TV up and running but I have to say that the credit card provider has been very helpful indeed. It has re-credited my card with the £39.99 pending an investigation and if this establishes that allcontent.club is at fault in not providing me with all the required information before it debited the money, then I will retain the credit. If not, I will be liable for the charge (which I accept is down to my own stupidity) but all future debits will be blocked. This is the best result I could have hoped for under the circumstances and exceeded my expectations.

SWMBO hands out mobile number and email to any Tom Dick or Harry, so she gets junk calls and emails galore. Lots of retailers insist on this info. I tell them my email is mindYourOwn@business.com, and just make up  a phone number. I’ve yet to have a retailer refuse to complete the sale. If they demand a post code they get the town hall.

The call would not have be local to you just cleverly rerouted to look like that, its such a pity they cant put their intelligence to something legal.

If the attackers are clever enough to re-route or “spoof” telephone-numbers one might think the telecommunications companies are clever enough to make that impossible….

… but they won’t.

They are also big enough and clever enough to stop dubious third-party agencies openly selling London (and other?) telephone-numbers to anyone even if not physically in Britain….

…. but they won’t.

I received one wrongful call, either the recorded-message or silent type, I forget which, so quietly sat, steadily whistling little repetitions of 3 rising notes until the call ended.

I rather hoped that someone was monitoring it, so might think the number was of some arcane piece of communications equipment they’d not previously encountered. Or think my number no longer exists.

I have yet to try, “Sorry, Mr. Grah-ham has moved away [/ passed away/ become Ms. Molly Flanders / been extradited / …] I’m just helping sell the house”.

.

I’ve also amused myself by dreaming up improbable wrong-number destinations, such as “Good Morning! Rheilffordd Llangattock here. Daren Cilau speaking. How may I help you”, while carefully not affecting too much Welsh accent because I’d sound Asian instead. (I am English!)

Or,

” ‘Windows’? Sorry, I use that new system, Felinbach, Gamma Plus edition, from the Ystradfellte HQ of Brønnøysund & Penyghent Telecomm. Not heard of it? Oh, fully Microsoft compatible but brilliantly traces the real originating phone numbers or URLs and places, and records voice calls. Can’t be too careful these days, with all these scam scum about, can we?”

Hoping I’d trick the crook into wanting me to waffle more and even spell those names, but I expect it would not go far before he or she abruptly rings off. Normally I just make clear I know they are lying, and ring off.

Oh, and those names I’ve shamelessly used and abused for fictitious ones are all of real geographical things or places in Wales, Norway and England.