Warco would like to apologise to everyone who might have had difficulty making contact be telephone recently. We applied to ISDN with the purpose of
enhanced line clarity. BT surveyed our site and confirmed that we could
be connected.
The engineer who came to make the connection said that we
could not be connected to ISDN. Some days later our phone lines were
disconnected, due we are told to the fact that the engineer did not
report that he was unable to make the connection, consequently when the
telephone exchange tried to switch from analogue to ISDN it cut the
lines off. It took 24 hours to reverse the situation.
Worse still, one day later we were disconnected again with another 24 hour wait. Again, our apologies. BT have a lot to answer for.