Posted by Alan Bramson on 07/05/2022 00:11:58:
Having paid a 3 month subscription as part of direct debit I can log in ok but that’s about it. I can’t open the latest mag which is dated 25/3 to 7/4.
The links in the email don’t work…you have to type it in by hand.
I got a link to the latest issue 7/5 with no content on the page.
where’s the April / May edition ?
No back numbers available !!!
the whole thing is an extremely poor show so I’ll be cancelling the subscription. Very annoyed the worst web site I’ve ever seen and I’ve come across some bad ones.
Thats the attitude that will get you nowhere. Straight in for the kill. 1st post a complaint. How about "hello my name is so & so I am new to the forum and am having a bit of trouble downloading/viewing my mags, HELP". Your 1st port of call should be the subscription department.
I find find that 99.9% of people having trouble with any website are either clicking tooo many buttons, not reading the instructions, are to impatient to allow the site to load the pages properly or forget to scroll down pages for further info'.
I am sure there will be a simple explanation for you problems. As JasonB says use Pocketmags as this is an easy way to view the mags. The vast majority of subscribers seem to have few problems.
I hope you sort it out soon. regards
Edited By Oldiron on 07/05/2022 10:11:14