FORUM DOWNTIME AND RESULTING ISSUES REPORTING

Advert

New Replies

Report Bug

Help/FAQs

FORUM DOWNTIME AND RESULTING ISSUES REPORTING

This topic has 177 replies, 49 voices, and was last updated 20 July 2022 at 20:15 by Richard Sudworth.

Viewing 25 posts - 1 through 25 (of 178 total)

1 2 3 … 6 7 8 →

Author

Posts
7 June 2022 at 15:36 #39786
dhendley
Keymaster
@dhendley
Please use this thread for reporting problems only, not for feature requests etc.
Advert

7 June 2022 at 15:36 #600956
dhendley
Keymaster
@dhendley
Good afternoon everyone,

As you may be aware, Model Engineer, Model Engineers' Workshop and Model Boats were recently acquired by Mortons Media Group.

This thread would be a good place to post with any problems you are having with the sites.

The reason for this post is that tomorrow (8 June) we are planning to upgrade the server. If everything goes to plan we will be up and running by Wednesday evening.

Anything you post after 1.00am on the 8th may not transition to the new server, so it is worth holding off, or keeping a local copy.

Thank you.
7 June 2022 at 18:14 #600983
JasonB
Moderator
@jasonb
BUMP
7 June 2022 at 18:33 #600987
Nicholas Farr
Participant
@nicholasfarr14254
Hi, thanks for the notification.

Regards Nick.
7 June 2022 at 18:44 #600990
Ady1
Participant
@ady1
Oh goody an upgrade
8 June 2022 at 14:03 #601016
Frances IoM
Participant
@francesiom58905
looks as though you got the times wrong as seems a switch over occurred at 1400 hrs
8 June 2022 at 14:22 #601017
Joseph Noci 1
Participant
@josephnoci1
And from 14H00 today the MEW site comes back with a 'not-secure' certificate and is blacklisted by Chrome and Norton antivirus…can only access the site in 'unsafe' mode, ie, virus check is disabled on this site now – also had to re-enter my logon info…in unsafe mode…

Reports as :

This server could not prove that it is http://www.model-engineer.co.uk; its security certificate is from *.mortons.co.uk. This may be caused by a misconfiguration or an attacker intercepting your connection.

obviously not an attacker, but certainly misconfigured.

Also makes it difficult to post anything, as Norton rejects the effort until I tell it to ignore the danger..

Edited By Joseph Noci 1 on 08/06/2022 14:23:24
8 June 2022 at 14:37 #601018
peak4
Participant
@peak4
I think you may have lost posts before 13.00 as well.
I replied to one by Michael Gilligan which he started at 8.01 this morning (8th) which seems to have vanished.
I am also receiving the same security warnings as Joseph.

Bill
8 June 2022 at 17:16 #601023
JasonB
Moderator
@jasonb
Bill and Francis, OP say 1.00 am not 1 pm and posts have been lost since then going by what is showing in latest posts

I've not had a problem getting back on and it's showing the secure padlock at the start of the URL

Edited By JasonB on 08/06/2022 17:17:38

Edited By JasonB on 08/06/2022 18:12:26
8 June 2022 at 17:21 #601024
David Jupp
Participant
@davidjupp51506
There was an issue with https etc earlier today, the site then went down again (presumably whilst it was fixed).

Site seems more responsive then before, though my login just now was extraordinarily slow…(hopefully a one off).
8 June 2022 at 17:21 #601025
JasonB
Moderator
@jasonb
Darren, unable to upload photos to an album as of 17.21
8 June 2022 at 17:36 #601028
dhendley
Keymaster
@dhendley
Posted by JasonB on 08/06/2022 17:21:29:

Darren, unable to upload photos to an album as of 17.21

Thanks Jason, we'll have a look

Is anyone else having problems with images?

Sorry for the false start earlier with the SSL certificate!
8 June 2022 at 17:50 #601030
Roger Clark
Participant
@rogerclark
I've lost inbox messages posted at 10:36 and 13:59

Roger
8 June 2022 at 17:53 #601031
Dalboy
Participant
@dalboy
Not sure what happened but it seems that a whole thread has disappeared. Also the spell checker is still not working
8 June 2022 at 18:08 #601033
JasonB
Moderator
@jasonb
Any post or new threads that they were contained in after 01.00 today will have gone AWOL as Darren said they may do yesterday.

I expect PM will be the same as will uploaded images.

As I said in this thread this morning there would have been a cut off time (01.00) at which point the old data was backed up and then moved over to the new server. Anything posted after that time and until new posts go to the new server will have been lost and that is why Darren said make a copy if it was important.
8 June 2022 at 18:10 #601034
JasonB
Moderator
@jasonb
Darren, re images it tells me to refer to admin or if admin click this link, hope it makes more sense to you than it does me. I'm running W10 and Chrome.

Edited By JasonB on 08/06/2022 18:14:59
8 June 2022 at 18:34 #601038
David Jupp
Participant
@davidjupp51506
Login is still VERY slow, to extent that I thought the site had frozen….
8 June 2022 at 18:34 #601039
JasonB
Moderator
@jasonb
Now unable to edit albums which is the step before adding new images, just get 404 error

Login is instant for me if I log out and back in again

Bad spelling now getting the red squiggly line under it as it used to (thank god) , was not doing it earlier

Edited By JasonB on 08/06/2022 18:37:29
8 June 2022 at 18:37 #601041
dhendley
Keymaster
@dhendley
Thanks everyone, we are looking now but might have to wait until morning as not everyone is around
8 June 2022 at 20:06 #601049
Nicholas Farr
Participant
@nicholasfarr14254
Hi, everything seems to be working faster, but tried to upload a photo in one of my albums, got to click on the upload photos and then got the error 404.

Regards Nick.
8 June 2022 at 21:17 #601050
peak4
Participant
@peak4
Posted by JasonB on 08/06/2022 17:16:09:

Bill and Francis, OP say 1.00 am not 1 pm and posts have been lost since then going by what is showing in latest posts

Edited By JasonB on 08/06/2022 18:12:26

Well spotted.
I did read it, thought 1pm was a funny time for a server upgrade, re-read it to confirm, and still came up with the wrong time.

Thanks for the hard work, site certainly seems to load faster now.

Bill
8 June 2022 at 22:47 #601057
dhendley
Keymaster
@dhendley
That's really good news about it running faster. Hopefully the log in speed will settle down. The image 404 should be working tomorrow.

Thanks for your patience everyone
9 June 2022 at 06:53 #601063
JasonB
Moderator
@jasonb
Just to let you know I'm now getting 500- internal server error when I click UPLOAD, am now able to select the images I want to add which was lost for a time.
9 June 2022 at 07:26 #601068
Thor 🇳🇴
Participant
@thor
I too get the same error as Jason when trying to upload a photo to my Album.

Thor
9 June 2022 at 11:20 #601091
Roger Clark
Participant
@rogerclark
I'm getting the same error at 11:17

Roger
Author

Posts