Archive not accessible

Archive not accessible

This topic has 10 replies, 7 voices, and was last updated 22 August 2010 at 15:30 by David Clark 13.

Viewing 11 posts - 1 through 11 (of 11 total)

Author

Posts
21 August 2010 at 22:44 #54540
AndyP
Participant
@andyp13730
Despite my digital archive subscription for MEW it won’t let me in tonight, my subscription number is in my details, is there a problem?
Advert

21 August 2010 at 22:44 #39133
AndyP
Participant
@andyp13730
21 August 2010 at 23:36 #54544
Gone Away
Participant
@goneaway
I just checked and it’s happening to me too. Was fine yesterday.
21 August 2010 at 23:40 #54545
AndyP
Participant
@andyp13730
Thank heavens for that Sid, I thought they were picking on me. I’m not paranoid honestly.
22 August 2010 at 00:56 #54546
Dinosaur Engineer
Participant
@dinosaurengineer
No access for me too , hope it’s just a one off temporary “glitch”
22 August 2010 at 01:07 #54547
Tore Nilsson
Participant
@torenilsson76190
No access for me ether, will somebody wake up in the office
22 August 2010 at 06:50 #54552
Redpiperbob
Participant
@redpiperbob16487
No access to me either or to any of the articles

Bob
22 August 2010 at 09:05 #54553
David Clark 13
Participant
@davidclark13
Hi There

Do you honestly expect someone in the office at 10:44 pm on a Saturday evening?

I can access digital subscriptions but will check it out.

regards David

Edited By David Clark 1 on 22/08/2010 09:05:40
22 August 2010 at 09:14 #54554
David Clark 13
Participant
@davidclark13
Hi There

I have checked a couple of your details and the subscriber database is not working.

This is the external database at our subscription company so there is nothing I can do about it today. Please do not post complaints about something we can do nothing about. It will not help resolve the problem.

My account does not have subscription numbers so I get access see message above.

regards David
22 August 2010 at 13:21 #54562
chris stephens
Participant
@chrisstephens63393
Hi David,

If people don’t comment/complain how are you going to know there is a problem? If you don’t know there is a problem, how are you going to set a repair in motion (in working hours, of course)

Surely telling fee paying subscribers off is not going to help, how are they to know it out of your hands?

chriStephens
22 August 2010 at 15:30 #54569
David Clark 13
Participant
@davidclark13
Hi There

Not telling people off. Just stating a fact.

Any problems with the website email me.

No point complaining on the site. I might not see the post.

regards David
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