Good morning John, if I remember right this is a blue cam switch, with a three position knob on the front of a silver fascia plate. I've just tried to lift a picture out of the K & N catalogue but it only comes as a pdf which I can't put in an album.
It's some while since I had one of these switches to pieces, but I think that the detent mechanism is behind the switch fascia, There is a nylon cam and a spring which controls whether the cam mechanism stays put or returns to centre or what, and it sounds as though this has failed or got worn out. Whether it is repairable is a whole different can of worms.
Don't take the black switch body to pieces – there is any number of little bits of brass and things hiding in there waiting to jump on the floor.
If you want to have a go at the detent mechanism take the knob off the front by loosening the little screw in the centre of the knob, don't undo completely it's only a clamp, then pry the silver fascia out of the black surround at the front of the panel. This exposes four screws which mount the switch to the panel. Undo them and push the switch body off the back of the panel. Now you should be able to work out how to take the front off the switch cam to see the detent mechanism. The down side of this of course is – quite apart from the intricacies of getting to this point – it may not be obvious what is missing.
Last time I tried this I managed to get it to bits but gave up trying to put it back together, I needed more hands than an octopus. You'd be better off buying a new one, but be careful to specify the right thing as they all look the same on the outside, but the arrangement of the internals is crucial. I think City Electrical Factors are agents for K & N.
Alternatively this looks like the right thing, **LINK**
and at least you know where you're starting from. I would think you want the 2 pole changeover for a single phase reversing switch so that looks like option CO202 (20 amp 2 pole). It may not be obvious how to connect the new switch to the old wiring, it should come with a diagram which describes what to do.
Good luck, and all the best Simon