Renewal woes?

Renewal woes?

This topic has 5 replies, 3 voices, and was last updated 29 April 2013 at 14:20 by Dunc.

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28 April 2013 at 04:29 #117971
Dunc
Participant
@dunc
JUst renewed my MEW digital subscription & received a message (part)

"… need to register for a free member account on **LINK** or login to your existing account. You will then need to enter your subscription number in the appropriate box in the 'My Details' section of your profile and save this before clicking on the 'Digital Issues' link in the left hand menu."

Did all the above but when I go to "Digital Issues" I see "Your Model Engineers' Workshop subscription expires in 1 days…"
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28 April 2013 at 04:29 #38176
Dunc
Participant
@dunc
28 April 2013 at 07:51 #117974
David Clark 13
Participant
@davidclark13
Hi There

It probably needs updating or it has given you a new subs number.

regards david
28 April 2013 at 12:58 #117999
Dunc
Participant
@dunc
Hi David:

Subs number remains the same according to the email reply with my subs info.

Is there updating required separate from that in my initial post?
28 April 2013 at 15:50 #118010
Bazyle
Participant
@bazyle
Maybe you just need to email the subs dept. My digital access was showing the 'about to run out' message for a week after the hardcopy money flew out of my account. If it is a manual process they probably just have one happy person doing all the different mags and making the coffee too.
29 April 2013 at 14:20 #118074
Dunc
Participant
@dunc
Ckecked again today & renewal is effected – at least, the imminent expiry of the subscription message has been removed

Thanks
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