Digital Issues

Digital Issues

This topic has 4 replies, 3 voices, and was last updated 9 May 2012 at 19:23 by David Hanlon.

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5 May 2012 at 07:44 #38122
Ray Lyons
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@raylyons29267
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5 May 2012 at 07:44 #90252
Ray Lyons
Participant
@raylyons29267
I have just received a letter from MyHobbyStore inviting me to renew my digital subscription. My magazine subscription is paid through a bank debit so I checked to make sure that it is up to date.

I was caught like this before and paid the £30 subscription only to find later that the magazine subscription also includes access to the digital issues. Needless to say, I did not get a refund.

Anyone else had such a letter and if so, check before handing over £30 of your hard earned.
9 May 2012 at 18:06 #90473
David Hanlon
Participant
@davidhanlon38496
Hello Ray,

I have just had the same letter(s) – my digital subscriptions 'expired' over a year ago – since then access has been via my (print) subscription (both ME and MEW) which I KNOW I have renewed – you can't do direct debit etc between France and UK so it was done via 'phone.

So, does this mean that digital access is no longer part of the print subscription, or that MyHobbyStore subscription systems need a little TLC?

Best Regards

Dave
9 May 2012 at 19:11 #90477
David Clark 13
Participant
@davidclark13
Digital subscription is free with paper subscription.

regards David
9 May 2012 at 19:23 #90479
David Hanlon
Participant
@davidhanlon38496
Great, thanks for the rapid update David.

Regards

Dave
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