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  • #607519
    Robin King
    Participant
      @robinking15611

      ME 4696 just arrived – well most of it. In mine pages 195 – 202 are missing and also the equivalent ones at the back 219 – 226.

      Anyone else got this problem or was I just unlucky this time?

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      #37905
      Robin King
      Participant
        @robinking15611

        latest issue ME

        #607527
        Tricky
        Participant
          @tricky

          The digital version is OK, I haven't received my print version yet.

          #607528
          Weary
          Participant
            @weary

            Looks like you have a rogue copy. All pages present and correct in my copy of issue 4696 of Model Engineer magazine. help@classicmagazines.co.uk should be able to sort out a replacement copy.

            #607536
            JA
            Participant
              @ja

              No pages missing but almost every other set of pages was slightly "sticky together". Perhaps a blunt knife?

              Not a real problem.

              JA

              #607538
              Dennis Rayner
              Participant
                @dennisrayner52782

                Mine's complete.

                #607541
                Tricky
                Participant
                  @tricky

                  Not an isolated problem as I have just received my print copy and that has the same problem, no pages 195-202 and 219-226 but 2 lots of pages 203-210 and 211-218.

                  #607547
                  Nigel Graham 2
                  Participant
                    @nigelgraham2

                    Seems to have been a printing & finishing hiccup with one batch.

                    Mine is All Present And Correct although oddly, p.219, and only that one (carrying the private ads.) is bereft of its footer.

                    Pages not fully cut as JA reports, is not an uncommon fault.

                    Weary – Why classicmagazines for a replacement? Not Mortons?

                    #607559
                    Brian Baker 2
                    Participant
                      @brianbaker2

                      Greetings, mine arrived today in sunny Norfolk, all fine.

                      Regards

                      Brian B

                      #607566
                      JasonB
                      Moderator
                        @jasonb
                        Posted by Nigel Graham 2 on 27/07/2022 15:49:21:

                        Weary – Why classicmagazines for a replacement? Not Mortons?

                        Because that is who it says to contact on the cover sheet in with the mag with queries & questions.

                        Same sheet also has your Customer ID number which will help them track you down

                        Edited By JasonB on 27/07/2022 18:04:59

                        #607567
                        lee webster
                        Participant
                          @leewebster72680

                          Maybe a collectors item one day?

                          #607576
                          Robin King
                          Participant
                            @robinking15611

                            Thanks chaps. Very helpful to hear from others but it looks like Tricky and I have part of a duff batch.

                            A quick call to Mortons help line this p.m. and a very helpful lady (Andrea) is organising replacements pdq; I can't ask for better service than that.

                            #607591
                            Simon Collier
                            Participant
                              @simoncollier74340

                              My digital issue has appeared but the usual Download button is missing. Instead, it is available to buy, and yes, my subscription is still current.

                              #607592
                              Rex Hanman
                              Participant
                                @rexhanman57403

                                Robin, you are lucky to have something. My 4695 hasn't appeared yet. sad

                                 

                                edit: My copy of 4696 has arrived….all intact!

                                Edited By Rex Hanman on 27/07/2022 23:21:12

                                #607601
                                JasonB
                                Moderator
                                  @jasonb
                                  Posted by Simon Collier on 27/07/2022 22:47:45:

                                  My digital issue has appeared but the usual Download button is missing. Instead, it is available to buy, and yes, my subscription is still current.

                                  Simon are you still looking at the mags on Pocketmags? The new Viewer ?

                                  #607636
                                  Simon Collier
                                  Participant
                                    @simoncollier74340

                                    Jason I have done nothing different. Yes, Pocketmags and the ME app on iPad. I tried “restore purchases” but this issue still does not have the Download button, just the price to buy. I am about 9 months into my first digital subscription so I don’t know whether that is the new viewer.

                                    #607638
                                    Luker
                                    Participant
                                      @luker
                                      Posted by Simon Collier on 28/07/2022 12:55:52:

                                      Jason I have done nothing different. Yes, Pocketmags and the ME app on iPad. I tried “restore purchases” but this issue still does not have the Download button, just the price to buy. I am about 9 months into my first digital subscription so I don’t know whether that is the new viewer.

                                      I had the same problem. I contacted the helpdesk (via email) and they helped me out very quickly…

                                      #607708
                                      Simon Collier
                                      Participant
                                        @simoncollier74340

                                        No response yet. I emailed 24 hours ago.

                                        #607722
                                        JasonB
                                        Moderator
                                          @jasonb

                                          Might be easier to use the new viewer which will let you download in pdf form so you can keep a copy for offline viewing.

                                          Click "magazines" along the top green bar, then select ME and go from there, you will need your new ID number

                                          #607816
                                          Bob Unitt 1
                                          Participant
                                            @bobunitt1
                                            Posted by Tricky on 27/07/2022 15:16:08:

                                            Not an isolated problem as I have just received my print copy and that has the same problem, no pages 195-202 and 219-226 but 2 lots of pages 203-210 and 211-218.

                                            I had the same – I rang Mortons and they're going to send me a replacement.

                                            #607973
                                            Robin King
                                            Participant
                                              @robinking15611

                                              Very prompt response by Morton's – replacement issue received yesterday. Thanks!

                                              #608122
                                              David Taylor 4
                                              Participant
                                                @davidtaylor4

                                                I have not received my digital copy of the latest ME on pocket mags. My sub is still valid for 8 months. I tried the ME site but no latest ME.

                                                How do I get in touch with Mortons to check what is wrong?

                                                Dave T

                                                #608127
                                                JasonB
                                                Moderator
                                                  @jasonb

                                                  A few others have had a similar problem with Pocketmags, contacting them got it sorted.

                                                  Latest ME is available via this site, click Magazines, login (needs ID number) and if latest mag does not show then click the three bars top right, then archive and then select the mag you want.

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