We’re Moving

Advert

New Replies

Report Bug

Help/FAQs

We’re Moving

This topic has 33 replies, 26 voices, and was last updated 19 September 2015 at 09:36 by Neil Wyatt.

Viewing 25 posts - 1 through 25 (of 34 total)

1 2 →

Author

Posts
17 September 2015 at 23:33 #204745
Cyril Bonnett
Participant
@cyrilbonnett24790
We are very excited to announce that we're going to charge you 7p a minute to ring us from the 1st October
Advert

17 September 2015 at 23:33 #37686
Cyril Bonnett
Participant
@cyrilbonnett24790
Great new feature
18 September 2015 at 00:28 #204751
John Stevenson 1
Participant
@johnstevenson1
Wot reverse charges ??
18 September 2015 at 00:47 #204752
nigel jones 5
Participant
@nigeljones5
no probelm….I will call you as often as i do now !
18 September 2015 at 08:14 #204765
Nick_G
Participant
@nick_g
.

OK. But curious to know what illegal pharmaceuticals you had consumed to make this thread.?

Nick
18 September 2015 at 08:45 #204772
Les Jones 1
Participant
@lesjones1
Not much point in saying you are moving when you didn't even put which continent you are in in your profile.

Les.
18 September 2015 at 08:47 #204773
ASF
Participant
@asf
This number is not recognised, please hang up
18 September 2015 at 09:07 #204775
David Clark 13
Participant
@davidclark13
You won't get charged if you can't get through. Good job they are not charged for waiting.
18 September 2015 at 09:25 #204780
JasonB
Moderator
@jasonb
As this was posted under the "model engineer" topic does it have anything to do with moving subscriptions to another service, are they charging if you phone them?
18 September 2015 at 09:32 #204781
KWIL
Participant
@kwil
Just call the +44 number by replacing the missing "0" to read 01604********. Are they going to refuse to take your money just because you use the "overseas" number??
18 September 2015 at 10:02 #204786
Mick Henshall
Participant
@mickhenshall99321
I'confused who is "they"?

Mick
18 September 2015 at 10:05 #204788
JES
Participant
@jes
Welcome to the GOON show

JES
18 September 2015 at 10:26 #204793
Anthony Kendall
Participant
@anthonykendall53479
Having joined up for my first year and having observed the content continuously, I find it is unlikely I will need to renew my subscription.

This subject always brings out the best in people don't you think?

Edited By Anthony Kendall on 18/09/2015 13:29:23
18 September 2015 at 10:27 #204794
Michael Gilligan
Participant
@michaelgilligan61133
Posted by Mick Henshall on 18/09/2015 10:02:10:

I'confused who is "they"?

Mick

.

You could 'phone them & ask

MichaelG.
18 September 2015 at 10:28 #204795
Diane Carney
Moderator
@dianecarney30678
For the benefit of anyone totally confused by this thread:
MyTimeMedia are changing their Subscription Services provider as of 1st October.

New phone numbers:
0844 243 9023 from the UK
44 1604 828748 from overseas.

Email: help@me.secureorder.co.uk

From 1st November you will be able to manage your account online: http://www.me.secureorder.co.uk

Hope that helps

Diane
18 September 2015 at 10:37 #204797
Michael Gilligan
Participant
@michaelgilligan61133
… And for those confused by UK call charges [i.e. most of us]

Ofcom has a useful checker, to help navigate the minefield.

MichaelG.
18 September 2015 at 10:48 #204800
Neil Wyatt
Moderator
@neilwyatt
Please don't judge the new subscription service before it's even started.

We have listened to people about problems over the last year or so, and the decision has been taken to move to something that should give subscribers the best possible support. Obviously this comes with a cost, but anyone using this website should be able to use the email or online services absolutely free.

But please be aware it won't be in place for a month.

Neil
18 September 2015 at 11:54 #204809
Russ B
Participant
@russb
Posted by Neil Wyatt on 18/09/2015 10:48:45:

Obviously this comes with a cost,

You make it sound like we don't already pay for the subscription?
18 September 2015 at 12:08 #204813
Neil Wyatt
Moderator
@neilwyatt
Posted by Russ B on 18/09/2015 11:54:24:

Posted by Neil Wyatt on 18/09/2015 10:48:45:

Obviously this comes with a cost,

You make it sound like we don't already pay for the subscription?

I was trying to point out we are investing in better service for subscribers and that if you don't want to use the phone service there are two free options!

Neil
18 September 2015 at 13:20 #204826
Black Cat2
Participant
@blackcat256889
Thats good..Cheaper than a’ free ‘call on a mobile..They are 10p
18 September 2015 at 14:18 #204835
John Stevenson 1
Participant
@johnstevenson1
Posted by Russ B on 18/09/2015 11:54:24:

Posted by Neil Wyatt on 18/09/2015 10:48:45:

Obviously this comes with a cost,

You make it sound like we don't already pay for the subscription?

The people who post on here with a subscription are in the minority.
18 September 2015 at 14:57 #204838
KWIL
Participant
@kwil
Maybe the minority ought to set a charge for "free" advice then?
18 September 2015 at 15:25 #204841
Muzzer
Participant
@muzzer
Talk about Chinese whispers or Twenty Questions. It was only half way down the page at Diane's post that I had even the vaguest clue what this was about. No prizes being given out for communication skills…
18 September 2015 at 16:02 #204842
Ketan Swali
Participant
@ketanswali79440
18 September 2015 at 16:03 #204844
Ketan Swali
Participant
@ketanswali79440
Sorry, was just joking
Author

Posts