Subscription number

Advert

New Replies

Report Bug

Help/FAQs

Subscription number

This topic has 9 replies, 6 voices, and was last updated 23 September 2009 at 08:41 by David Clark 13.

Viewing 10 posts - 1 through 10 (of 10 total)

Author

Posts
24 August 2009 at 19:13 #43072
Dougie Swan
Participant
@dougieswan43463
Despite having entered every number I can find on the plastic cover my magazine comes in i keep getting the message my number is incorrect can you tell me which numbers I have to enter to confirm my subsciption

Thanks

Dougie
Advert

24 August 2009 at 19:13 #37398
Dougie Swan
Participant
@dougieswan43463
24 August 2009 at 19:25 #43074
David Clark 13
Participant
@davidclark13
Hi Dougie

If in the UK, ignore the first two 0’s and enter the next 8 digits.

That should do it.

regards David
24 August 2009 at 19:33 #43075
Dougie Swan
Participant
@dougieswan43463
Thanks David that did it

Dougie
25 August 2009 at 12:35 #43087
Lorna Killick 2
Participant
@lornakillick2
If you are an overseas subscriber and are experiencing problems accessing the content please contact Customer Services by email customer.services@myhobbystore.com or telephone +441689 899 233.
25 August 2009 at 14:58 #43089
David Clark 13
Participant
@davidclark13
Hi There

I have just found out that the surname entered must be the exact surname ont the plastic bag.

If it is spelt wrong on the bag, you need to enter it as printed on the bag.
The case of the letters need to match those on the bag.

See post below.

regards David

Edited By David Clark 1 on 25/08/2009 20:19:41
25 August 2009 at 17:56 #43092
Martin Cottrell
Participant
@martincottrell21329
Hi David,

I’ve been having problems too with it not recognising my subscription number. I read your post regarding spelling of the surname & that was spelt ok. I did however notice that the surname on the bag is in upper case entirely whilst that in my profile only had the first letter in upper case. Changed my whole surname to upper case and voila it works, back issues now accessible!

Regards, Martin.

Edited By Martin Cottrell on 25/08/2009 17:57:27
26 August 2009 at 10:11 #43105
MichaelR
Participant
@michaelr
Hello David,

After trying many different permutations of my subscription number I finally succeeded thanks to your post.

I now look forward to going through the back numbers.
23 September 2009 at 05:04 #43739
Pete
Participant
@pete41194
David,

I am an overseas subscriber thru EWA, I’ve also tried to input my subscription number with no sucess, I then emailed the above address at my hobby store and recieved no response from them, Since subscription number problems and how to resolve them have been well addressed for subscribers in the U.K. shouldn’t your overseas subscribers get the same attention?

Pete
23 September 2009 at 08:41 #43741
David Clark 13
Participant
@davidclark13
Hi There

Email me direct and I will forward it to them.

regards David
Author

Posts