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  • #656662
    DMB
    Participant
      @dmb

      Having just watched the BBCs programme, "Rip off Britain " about the internet rogues, how nice to be able to rely on some excellent trusted traders like Arceuro. I ordered something either late last Saturday or sometime Sunday and the packet was on the doormat today, Tuesday when I arrived home. The speed of delivery is incredible but it's also dependent upon Royal Mail who are very good as well.

      John

      Edited By DMB on 15/08/2023 19:45:50

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      #37323
      DMB
      Participant
        @dmb
        #656667
        Mike Hurley
        Participant
          @mikehurley60381

          Similarly, I ordered a boring bar from JB cutting tools via eBay one afternoon last week and Royal mail delivered it the next morning! Jenny B also sent me a few extra cutting inserts (that she had surplus ) f.o.c.

          So, there are good guys (& girls) out there!

          #656668
          Peter Spink
          Participant
            @peterspink21088

            You’re very lucky!

            Royal Mail is a disaster in our area – stuff going missing, unreliable deliveries.

            Unfit for purpose.

            #656761
            magpie
            Participant
              @magpie

              I have nothing but praise for Arc Euro. I have been dealing with them for very many years. Long before i knew about the internet I was buying stuff from the shows, and since they stopped doing the shows, via the internet. Not once in all that time have i had cause to complain. Just a happy customer.

              #656765
              DMB
              Participant
                @dmb

                Magpie, quite agree. Ketan was doing "Bighton Model World" where I bought an Anglepoise type lamp from him and still in use over my workshop bench. Dread to think how many years ago that was, the exhibition expired many many years ago. Have been buying stuff from him ever since.

                John

                #656778
                Stuart Bridger
                Participant
                  @stuartbridger82290

                  Similar experience from GWR fasteners this week. Ordered on Monday and took the lowest cost delivery option as they weren't urgent. This was First Class Post and they arrived Tuesday morning.

                  #656821
                  Howard Lewis
                  Participant
                    @howardlewis46836

                    We are fortunate to have good, trusted suppliers, like Arc Euro, Tracy JB, etc

                    They go the extra mile for their customers, to ensure that the end user gets what they want, or their problem solved.

                    They are a pleasure to deal with, and contrast to what is shown on the consumer progtrammes on TV.

                    Howard

                    #656823
                    Chris Crew
                    Participant
                      @chriscrew66644

                      Rennie Tool, UK Drills & RAW Engineering on eBay, all three very keen prices, good quality products and superfast delivery by Royal Mail.

                      #656838
                      Dalboy
                      Participant
                        @dalboy

                        There are a lot of companies that get their products out on time, I do not judge them on that but how they deal with any problems that may arise.

                        Most of the time delays are caused by the delivery system that is used.

                        There are too many companies to list that get stuff out on time but only a few delivery companies that let them down which give them a bad name

                        #656839
                        bricky
                        Participant
                          @bricky

                          I too have nothing but praise for the companies mention by Howard ,they have all given me satisfaction .

                          Frank

                          #656840
                          Ady1
                          Participant
                            @ady1

                            I think it may get even worse

                            I had a non receipt which got refunded a month or two ago when suddenly they emailed saying I'd received it and "give us our money" bla bla bla

                            Anyway there was a couple of he-said she-said emails before I got the last one signed

                            from chatbot

                            sooo

                            It looks like AI chatbots are going to be used by companies for auto annoying people over various issues

                            #656843
                            John Haine
                            Participant
                              @johnhaine32865

                              Have to get our ChatGPT subs so we can autoreply in the same vein. Should be fun to watch…

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