Hi DMB,
Please understand that due to data protection the moderators and even admin like me don't have full access to subscriber details – with a subs number we can check if a sub is active, but your financial details are, quite rightly, only available to the subscriptions/customer service department.
You will always will have found different prices in different places as various different offers are used to attract new readers, I don't know what rate you are supposed to be on (I can't be sure as I don't know your details).
It's the case that renewals will go through at the standard rate, not at an introductory offer price. You should receive an email or letter informing you of the charge in advance, and may have missed/not received this.
When an offer is in place you can, of course, cancel and take out a new subscription – although I'd advise against this at the moment as subs prices are set to rise by a few pounds (not the cover price and subs will still represent a major saving).
To check if you have been charged the wrong amount and to make sure things are sorted, please email subscriptions@mortons.co.uk or call 01507 529589.
They are very good and will ensure you have the correct and best deal.
Thanks
Neil
Edited for accuracy.
Edited By Neil Wyatt on 02/02/2023 09:46:59