Anger at chronos

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Anger at chronos

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  • #622194
    Mark Braham
    Participant
      @markbraham75264

      Decided to buy a milling slide and vice for my Myford ML7 and decided on the adjustable chronos one with vice, thought after checking ebay that id look at the chronos site to see if it was cheaper or any discount codes available. I found that on their own site it was over 30 pounds more so thought i would let them know and ask for a code to buy it direct from them bypassing ebay, what happened was they altered the price on ebay to match their website, so even tho it was in my ebay basket ready for me to buy the price jumped up 30+ pounds. My anger at myself for not just buying the bloody thing was increased by chronos being unwilling to honour the previous price for me. Arghhhhhhhhhhhh 🤬

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      #37042
      Mark Braham
      Participant
        @markbraham75264
        #622195
        Douglas Johnston
        Participant
          @douglasjohnston98463

          I feel your pain, you would have thought they would honour the lower price under the circumstances.

          Doug

          #622197
          Martin Kyte
          Participant
            @martinkyte99762

            If it was a physical shop then the Law states that the retailer must accept the displayed price when the goods are presented at the till even if it was a mistake.

            It would be worth finding out where you stand with online sales.

            regards Martin

            #622198
            Clive Brown 1
            Participant
              @clivebrown1
              Posted by Martin Kyte on 22/11/2022 15:37:15:

              If it was a physical shop then the Law states that the retailer must accept the displayed price when the goods are presented at the till even if it was a mistake.

              It would be worth finding out where you stand with online sales.

              regards Martin

              'Fraid that doesn't seem the case. Here

              #622199
              Ady1
              Participant
                @ady1

                Got to grab these deals if they are there, had a few go south over the years, "Item Damaged" or "the dog ate it " does happen from time to time and money returned

                Got 2 nice 50% jobs this week so far

                #622200
                Phil Whitley
                Participant
                  @philwhitley94135
                  Posted by Martin Kyte on 22/11/2022 15:37:15:

                  If it was a physical shop then the Law states that the retailer must accept the displayed price when the goods are presented at the till even if it was a mistake.

                  It would be worth finding out where you stand with online sales.

                  regards Martin

                  Not so I am afraid Martin, displaying goods with a price attached is an "Invitation to treat" and does not form a contract, if the price is wrong or a mistake the seller is under no obligation to sell to you at that price or any other! It is up to the person selling the goods! However buying online MAY be different, it would depend at what point in the transaction a contract between buyer and seller is formed. It would seem on ebay that once you have pressed the buy it now button then you are legally obliged to make that purchase at that price. It would depend on the sellers acceptance, but seemingly if the seller is accepting electronic confirmsation of the contract without checking every transaction, then the deal is fixed at that price after the buy it now is pressed? Ask Black Belt barrister!

                  #622202
                  Mick B1
                  Participant
                    @mickb1
                    Posted by Douglas Johnston on 22/11/2022 15:12:43:

                    I feel your pain, you would have thought they would honour the lower price under the circumstances.

                    Doug

                    +1

                    Irrespective of the legalities, if this is what's happened I'd still say it's morally sharp practice to pocket the information from a customer and then make them pay the higher price.

                    #622203
                    Mark Braham
                    Participant
                      @markbraham75264

                      Im just bloody cross at myself for putting it in the basket and not buying straight away, i didnt expect to get turned over by a price rise whilst in the basket. I should have told chronos nothing and just bought it. You live and learn.

                      #622221
                      larry phelan 1
                      Participant
                        @larryphelan1

                        You live and learn, indeed !

                        #622223
                        DC31k
                        Participant
                          @dc31k
                          Posted by Mark Braham on 22/11/2022 16:19:43:

                          I should have told Chronos nothing and just bought it.

                          The glory that accrues from honesty is eternal. Anger is temporal.

                          Ask yourself how you would feel if you were the seller and someone tried to exploit your mistake.

                          #622227
                          Nicholas Farr
                          Participant
                            @nicholasfarr14254

                            Hi, when something is marked below the current price that it should be sold for, they only have to sell it to you if they wish to at checkout time, but if you don't accept the current price, they can just refuse to sell it to you. I had this happen to me in Matalan once, where a coat had a ticket price on a rack of them which was about £10.00 lower than it should have been. I challenged the price with the supervisor, and she argued that someone had probably put it back onto the wrong rack, so I said, "They did that to the whole rack then" as the coats were all the same type. I had to show her where the rack was, and she promptly removed the price ticket in a flash, to which I said, "well your supposed to sell it to me at the price I saw it at" she said, "No! we don't have to sell it to you at all if we don't wish too" So I replied, "Well you do have to sell it to me at the price I saw it at, or I won't buy it" To be fair to her though, she recognised the shops mistake and said that she would honour the incorrect price. I got a very good bargain that day.

                            Mark, it's easy in hindsight, but yes, you should have bought it at the lower price before they noticed.

                            Regards Nick.

                            Edited By Nicholas Farr on 22/11/2022 18:50:26

                            #622231
                            Ady1
                            Participant
                              @ady1

                              Had it recently, 10 in stock, bought one

                              None in stock and no delivery

                              Shrug and move on

                              edit: Thing is I've had some nice deals from all these companies at some point or another so it's swings and roundabouts really

                              Edited By Ady1 on 22/11/2022 19:02:22

                              #622232
                              Mark Braham
                              Participant
                                @markbraham75264
                                Posted by Ady1 on 22/11/2022 18:58:42:

                                Had it recently, 10 in stock, bought one

                                None in stock and no delivery

                                Shrug and move on

                                👍 yep

                                #622250
                                Martin Kyte
                                Participant
                                  @martinkyte99762
                                  Posted by Clive Brown 1 on 22/11/2022 15:47:28:

                                  Posted by Martin Kyte on 22/11/2022 15:37:15:

                                  If it was a physical shop then the Law states that the retailer must accept the displayed price when the goods are presented at the till even if it was a mistake.

                                  It would be worth finding out where you stand with online sales.

                                  regards Martin

                                  'Fraid that doesn't seem the case. Here

                                  I stand corrected, probably stated that too categorically but it was what I understood to be the case and I have won the argument in shops myself which reinforced my notion. Perhaps the law has changed.

                                  regards Martin

                                  #622252
                                  Hopper
                                  Participant
                                    @hopper

                                    You may have dodged a bullet. Some of those aftermarket imitation Myford vertical slides are not as well made as the the originals. I would buy a good used secondhand Myford one off ebay. Most have never seen much work and even come in the original box. Also, if you are not going to do specialised gear cutting with a dividing head, get the fixed slide, not the swivelling. The fixed slide is much more rigid for general milling work .

                                    #622258
                                    Mark Braham
                                    Participant
                                      @markbraham75264
                                      Posted by Hopper on 22/11/2022 21:30:13:

                                      You may have dodged a bullet. Some of those aftermarket imitation Myford vertical slides are not as well made as the the originals. I would buy a good used secondhand Myford one off ebay. Most have never seen much work and even come in the original box. Also, if you are not going to do specialised gear cutting with a dividing head, get the fixed slide, not the swivelling. The fixed slide is much more rigid for general milling work .

                                      Thankyou 😊 will start a new search tomorrow 👍

                                      #622296
                                      Mick B1
                                      Participant
                                        @mickb1
                                        Posted by Mark Braham on 22/11/2022 22:32:23:

                                        Posted by Hopper on 22/11/2022 21:30:13:

                                        You may have dodged a bullet. Some of those aftermarket imitation Myford vertical slides are not as well made as the the originals. I would buy a good used secondhand Myford one off ebay. Most have never seen much work and even come in the original box. Also, if you are not going to do specialised gear cutting with a dividing head, get the fixed slide, not the swivelling. The fixed slide is much more rigid for general milling work .

                                        Thankyou 😊 will start a new search tomorrow 👍

                                        OK, but I've been using a Myford double-swivel slide for more than 20 years now, first on a Myford Speed 10 and now on a Warco WM250V. I've only found any rigidity issues if I got greedy with depth of cut when flycutting steel, and they were more with narrow crosslide than with the swivels themselves.

                                        I've found the swivel very useful for all sorts of purposes.

                                        img_20200508_124909.jpg

                                        #622298
                                        Mark Braham
                                        Participant
                                          @markbraham75264
                                          Posted by Mick B1 on 23/11/2022 09:37:29:

                                          Posted by Mark Braham on 22/11/2022 22:32:23:

                                          Posted by Hopper on 22/11/2022 21:30:13:

                                          You may have dodged a bullet. Some of those aftermarket imitation Myford vertical slides are not as well made as the the originals. I would buy a good used secondhand Myford one off ebay. Most have never seen much work and even come in the original box. Also, if you are not going to do specialised gear cutting with a dividing head, get the fixed slide, not the swivelling. The fixed slide is much more rigid for general milling work .

                                          Thankyou 😊 will start a new search tomorrow 👍

                                          OK, but I've been using a Myford double-swivel slide for more than 20 years now, first on a Myford Speed 10 and now on a Warco WM250V. I've only found any rigidity issues if I got greedy with depth of cut when flycutting steel, and they were more with narrow crosslide than with the swivels themselves.

                                          I've found the swivel very useful for all sorts of purposes.

                                          img_20200508_124909.jpg

                                          👍 interesting.

                                          #622308
                                          SillyOldDuffer
                                          Moderator
                                            @sillyoldduffer
                                            Posted by Hopper on 22/11/2022 21:30:13:

                                            … I would buy a good used secondhand Myford one off ebay. Most have never seen much work and even come in the original box…

                                            There's a reason they don't see much use! It's not that the things are totally useless, more that they have low limits. The advantage is they allow a minimal amount of milling to be done on a lathe. The disadvantage is low capacity, travel and rigidity, which causes most people to get fed up with them rather quickly.

                                            Real milling machines are far more capable and much easier to set up and use. Everything about them is better apart from the cost and space they need!

                                            sad

                                            #622312
                                            roy entwistle
                                            Participant
                                              @royentwistle24699

                                              Don't forget that when Myford milling slides were first designed, milling machines were virtually unheard of in amateur workshops

                                              #622315
                                              Michael Gilligan
                                              Participant
                                                @michaelgilligan61133

                                                Posted by SillyOldDuffer on 23/11/2022 10:37:25:

                                                […]

                                                Everything about them is better apart from the cost and space they need!

                                                sad

                                                .

                                                … and the fact that it’s more difficult to do turning and milling in one set-up on a milling machine.

                                                MichaelG.

                                                #622320
                                                Henry Brown
                                                Participant
                                                  @henrybrown95529

                                                  I've just bought a 125mm dia ER32 collet chuck to fit on a Warco D1-3 adaptor from Chronos and the price was cheaper on ebay, by a couple of £'s, than their shop. Surprisingly it was far cheaper than their smaller 80 and 100mm diameter offerings, I'm guessing they have just not updayed their listings on both formats.

                                                  I always shop around and usually buy costlier non specific tooling from Chronos, RGD, ARC etc as there is some comeback and have always been happy with their product quality. There is also the fact that if there is an issue you can speak with someone, not always possible with some ebay box sellers.

                                                  I think you just have to put that one down to experience unfortunately Mark but I feel your pain!

                                                  #622330
                                                  Robert Atkinson 2
                                                  Participant
                                                    @robertatkinson2
                                                    Posted by Clive Brown 1 on 22/11/2022 15:47:28:

                                                    Posted by Martin Kyte on 22/11/2022 15:37:15:

                                                    If it was a physical shop then the Law states that the retailer must accept the displayed price when the goods are presented at the till even if it was a mistake.

                                                    It would be worth finding out where you stand with online sales.

                                                    regards Martin

                                                    'Fraid that doesn't seem the case. Here

                                                    Not sure about this one. I thinikit depends on the circumstances. If for instance the price of a can of soup on the shelf at a supermarket says £1.50 and then the automated till system charges you £1.75 this would be misleading or unfair trading. Note that it is a legal requirement for a retaller to display the price on the item or next to it e.g on shelf. Not doing so is unfair trading. However if you have not paid or the item they don't have to sell it to you at the shelf price. If you paid and then realised they either have to refund the difference and you keep the item, or the total paid and they get the item back. I either case you could still report them for unfair trading. Supermarkets have been fined for this when they do it a lot. Some chains have started using electronic tags on the shelves so the price is updated by the same system as the tills.

                                                    #622334
                                                    Baz
                                                    Participant
                                                      @baz89810

                                                      Sorry for being a bit slow coming to this but I think you dodged a bullet not buying the vertical slide from Chronos. I purchased a fixed vertical slide from them about 18 months ago, it came with a free gift of a small machine vice, the vice is beautiful, the vertical slide was c**p. The Acme thread was cut a maximum of ten thou deep, the dial wobbled up and down due to centre hole being out of true and impossible to use throughout its entire travel due to leadscrew being out of line by around five degrees, I had tried looking for a second hand Genuine Myford one but they were either silly money or looked like they had been used as a boat anchor. I ended up putting it right, I made a M10 x 1.5 leadscrew and nut, a new dial, re aligned the leadscrew and now it is fine, shan’t be buying anything from Chronos again though.

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