Windows Update (Again)

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Windows Update (Again)

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  • #35421
    Brian Hutchings
    Participant
      @brianhutchings
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      #400574
      Brian Hutchings
      Participant
        @brianhutchings

        I very foolishly clicked on a Windows Update button that came in on email (I think).

        It's taken me most of the day to get thinks working again but even so, it's lost all my reminders, all my emails on Microsoft and wouldn't accept my normal passwords so I've had to pick new ones and on top of that it's transposed the @ and the ", which makes life difficult with email addresses until one clocks in.

        Not happy with Microsoft.

        #400663
        Thor 🇳🇴
        Participant
          @thor

          Hi Brian,

          You are not the only one that have troubles with the Windows Update, I have set mine to not update automatically so I can decide myself when to update.

          Thor

          #400664
          Bizibilder
          Participant
            @bizibilder

            Sounds like it has reverted to a US keyboard – change back to UK in settings and you should find the keys to be correct again.

            #400669
            Enough!
            Participant
              @enough
              Posted by Brian Hutchings on 15/03/2019 18:17:41:

              I very foolishly clicked on a Windows Update button that came in on email (I think).

               

              Are you saying that you received an email with a button to press to update Windows? If so, it certainly wasn't from Microsoft – they don't serve updates that way.

              Moreover, the litany of problems that you experienced suggest that what you receive was malware. Microsoft updates do, occasionally cause the odd problem on some systems but not to the extent that you are describing.

              Edited By Bandersnatch on 16/03/2019 15:05:49

              #400671
              martin perman 1
              Participant
                @martinperman1

                I regularly get updates from Microsoft and none have come via email, a message appears on screen update, now or later, I pick now if not busy it carries out update, reboots and done. Never had issues afterwards.

                Martin P

                #400676
                Adam Mara
                Participant
                  @adammara

                  I would check you updates record in settings, I had 2 updates on the 13th, if thats any help. Never had an email though, usually automatic, slightly worrying!

                  #400680
                  Enough!
                  Participant
                    @enough
                    Posted by Adam Mara on 16/03/2019 16:07:55:

                    I would check you updates record in settings, I had 2 updates on the 13th, if thats any help.

                    Without stating the Windows version, it doesn't really mean much, Adam.

                    #400689
                    Brian Hutchings
                    Participant
                      @brianhutchings

                      Thanks for the replies and my apologies for being misleading.

                      It wasn't an email but a popup.

                      I changed the language to UK but it's taken about 30 hours to have the @ symbol come up when I press the @ key but it's OK now.

                      #400715
                      Nick Clarke 3
                      Participant
                        @nickclarke3
                        Posted by Bizibilder on 16/03/2019 14:21:06:

                        Sounds like it has reverted to a US keyboard – change back to UK in settings and you should find the keys to be correct again.

                        In a previous life I had to set up software so it had a German keyboard layout but as the user was a touch typist the UK keyboard was being kept as they were not looking at it anyway.

                        The major difference was that Y and Z were interchanged.

                        I spent a couple of hours trying to configure this software without success until it finally dawned that when it asked 'Do you want to keep this keyboard layout' I needed to press the German Y key that was the one with Z printed on it, and not the one with Y printed on it  ………

                        Edited By Nick Clarke 3 on 16/03/2019 20:51:35

                        #400726
                        Dick H
                        Participant
                          @dickh

                          Just in case, get the on-screen keyboard going, then you can use the mouse to enter stuff and you know what you are entering. A couple of years ago every Windows update blitzed my keyboard driver on my old laptop and this was the only way to break back in. Every key press on the keyboard took an age to register on the screen.

                          #400734
                          Vic
                          Participant
                            @vic
                            Posted by Brian Hutchings on 15/03/2019 18:17:41:

                            Not happy with Microsoft.

                            I do wonder sometimes why people stick with them. Admittedly all systems have problems but there seem to be so many complaints about Windows. There are alternatives like Linux, Android or maybe a Chromebook? A mate of mine has been a Microsoft user for decades but now prefers to use a Chromebook and they are cheap as chips, well nearly. I use an iPad and a Mac Desktop sometimes but tablets are so convenient to use for many things.

                            #400744
                            Mark Rand
                            Participant
                              @markrand96270
                              Posted by Vic on 16/03/2019 22:56:33:

                              Posted by Brian Hutchings on 15/03/2019 18:17:41:

                               

                              Not happy with Microsoft.

                              I do wonder sometimes why people stick with them. Admittedly all systems have problems but there seem to be so many complaints about Windows. There are alternatives like Linux, Android or maybe a Chromebook? A mate of mine has been a Microsoft user for decades but now prefers to use a Chromebook and they are cheap as chips, well nearly. I use an iPad and a Mac Desktop sometimes but tablets are so convenient to use for many things.

                              There are two reasons that there are so many complaints about Windows:-

                              1. There are so many Windows installations compared with other desktop operating systems.
                              2. There is a vast amount of supported software and hardware that non-expert users expect to operate without any specific operating system knowledge.

                              Having spent 20 years as a system administrator and still having a Windows domain, 5 Windows clients, 7 Linux client/servers and 5 Android clients in the household, I see no problems with Windows that I wouldn't expect with any other OS. I don't use any Macintosh hosts because I have no need for their specific abilities/limitations.

                              Edited By Mark Rand on 16/03/2019 23:34:07

                              #400747
                              Mike Poole
                              Participant
                                @mikepoole82104

                                It’s now 33 years since Windows 1 appeared and it is still a battle to make things work smoothly, just when you get things working just right an update arrives to send everything to hell in a handcart. Any large company will have a department to just deal with update rollouts and hacking their customised version of windows to try and limit the damage the users can inflict. Apple have gone down the route of severely limiting what anyone without proper training can do with their system and they are probably fairly close to a device that just works without many problems. If operating system designers made cars we would be walking a lot more.

                                Mike

                                #400757
                                Brian Hutchings
                                Participant
                                  @brianhutchings

                                  Many thanks for all the replies, in a perverse sort of way it's helpful that it's not just me.

                                  Now that the update has been running for a couple of days I've found more problems. My PC loses its way overnight meaning that I have to re-sign in to this site and others, icons disappear from the taskbar, default programs are changed to Microsoft ones or are deleted altogether, send and receive does not work on Outlook and programs pinned to the top of the screen disappear. The time, date and lanquage change every morning to U.S.

                                  Today I intend to save important stuff to another PC and then remove the latest updates.

                                  I'll also investigate the alternatives such as Linux.

                                  Brian

                                  Edited By Brian Hutchings on 17/03/2019 08:19:33

                                  #400759
                                  Hopper
                                  Participant
                                    @hopper

                                    I never have trouble with W10 updates. They just happen automatically. The major ones do slow the computer down a bit while downloading the upgrade so I can often tell when they are in progress. Then the window pops up telling me to restart now or later etc. All good. Surprising as my laptop is ancient, at least six years old.

                                    #400765
                                    Brian G
                                    Participant
                                      @briang
                                      Posted by Hopper on 17/03/2019 08:12:01:

                                      … Surprising as my laptop is ancient, at least six years old.

                                      Ancient? My Acer 7720G was ten eleven years old last month and is quite happy running and updating 64-bit Windows 10. I had a few driver issues updating to Windows 7, but 8, 8.1 and 10 all went smoothly. Only downsides are the lack of multi-touch on the trackpad (the hardware is just too old) and a core duo processor, although since adding an SSD as boot drive, the overall performance is better than a cheap modern machine.

                                      Brian

                                      EDIT:  I evidently can't do subtraction.

                                      Edited By Brian G on 17/03/2019 08:39:10

                                      #400768
                                      Neil Wyatt
                                      Moderator
                                        @neilwyatt

                                        What version of windows do you have Brian?

                                        I've never come across those issues before; it sounds to me that you might have a damaged registry file.

                                        Don't waste money/time on third party solutions, just make sure Microsoft checker fixer is enabled:

                                        support.microsoft.com/en-gb/help/183887/description-of-the-windows-registry-checker-tool-scanreg-exe

                                        Neil

                                        Edited By Neil Wyatt on 17/03/2019 09:06:20

                                        #400779
                                        Vic
                                        Participant
                                          @vic

                                          I’m not sure Microsoft have ever really cared about their customers.

                                          **LINK**

                                          I used windows at work for 18 years and got used to complaints from workmates about the constant “unnecessary” updates. It seriously effected productivity of around 200 users at times. I remember the upgrade to windows 7, staff were actually wandering round or phoning other workmates asking where menu items etc were as they were no longer in the same place. As suggested, if Microsoft made cars a lot more people would walk to work.

                                          #400784
                                          Nick Clarke 3
                                          Participant
                                            @nickclarke3
                                            Posted by Mike Poole on 17/03/2019 00:48:42:

                                            It’s now 33 years since Windows 1 appeared and it is still a battle to make things work smoothly, just when you get things working just right an update arrives to send everything to hell in a handcart. Any large company will have a department to just deal with update rollouts and hacking their customised version of windows to try and limit the damage the users can inflict. Apple have gone down the route of severely limiting what anyone without proper training can do with their system and they are probably fairly close to a device that just works without many problems. If operating system designers made cars we would be walking a lot more.

                                            Mike

                                            Sorry Mike but this is totally outside my experience as an IT Manager and lecturer/teacher responsible at one stage of my career for nearly 3000 users.

                                            The latest updates have arrived and been applied to all the computers at work automatically and also to the 7 Windows machines I have here at home (a mixture of XP, 7, 10 and server 2012). No problems. The machines are a mixture of commercial systems and home builds.

                                            Our systems where I now teach are not custom but locked down so that users cannot access most of the settings – updates arrive when they want to. This can be a pain if it is when you wish to use a computer, but we put up with it as, with the very rare exception of a dodgy update, it is far more normal for things to stop working without updating than with. We are not running simple systems either as all machines have central software licencing, screen magnification and screen readers available. Many also run our MIS system as well and all are networked with content filtering and input filtering. The lockdown is to make them work in a standard way, and as they are standard a machine can have a total software reinstall 'hands off' if needed. In my present role we have about 100 machines and 3 hours of tech time per week, much of it related to MIS and other systems not PCs.

                                            While Apple equipment is beautifully engineered it is very expensive and non standard – they have never gained more than 6% of the PC market as far as I know. Also if you wish to do things the Apple way, great, but customising a system for your own use is normally very difficult if possible at all. At work Music is taught using iMacs and I have two older Macs here. They both continue to operate as new, but using a 2004 vintage Mac which does not allow newer versions of the operating system and hence newer software is limiting to say the least. The ones at work will need upgrading soon as the latest version of the software has significant benefits but needs more up to date hardware and the current machines won't let you install. A windows system would usually allow updating until the hardware made using it painful. I have a 2005 laptop on the table next to me that, because it has been possible to have its memory upgraded, runs windows 7 fine – an operating system released 4 years after the computer was made. And yes it updates a treat.

                                            You said that 'If operating system designers made cars we would be walking a lot more' Well I don't think either Windows or Linux (including the MacOs derived from it) are perfect, but there are also problems with cars down to design faults or user errors such as crashes, misuse or putting the wrong fuel in. My (recent) car lets me down from time to time. Would you refuse to service a car at the same time as you block updates?

                                            Are cars more reliable per hour's use than computers?

                                            You pays your money ……..

                                            #400786
                                            Brian Hutchings
                                            Participant
                                              @brianhutchings

                                              Thanks for the reply Neil. I had a look at the MS checker, which allegedly kicks in at startup but it's way out of my depth.

                                              I've managed to sort out most of the problems and my solution is to NOT turn of my PC overnight in the hope that nothing else will change.

                                              I'm currently transfering all my drawings and other important stuff onto another PC and then I'll try removing this latest update.

                                              Brian

                                              #400791
                                              Nick Clarke 3
                                              Participant
                                                @nickclarke3
                                                Posted by Mark Rand on 16/03/2019 23:33:32:

                                                There are two reasons that there are so many complaints about Windows:-

                                                1. There are so many Windows installations compared with other desktop operating systems.
                                                2. There is a vast amount of supported software and hardware that non-expert users expect to operate without any specific operating system knowledge.

                                                Having spent 20 years as a system administrator and still having a Windows domain, 5 Windows clients, 7 Linux client/servers and 5 Android clients in the household, I see no problems with Windows that I wouldn't expect with any other OS.

                                                Totally agree!

                                                #400798
                                                Vic
                                                Participant
                                                  @vic
                                                  Posted by Nick Clarke 3 on 17/03/2019 10:28:17:

                                                  Sorry Mike but this is totally outside my experience as an IT Manager and lecturer/teacher responsible at one stage of my career for nearly 3000 users.

                                                  The latest updates have arrived and been applied to all the computers at work automatically and also to the 7 Windows machines I have here at home (a mixture of XP, 7, 10 and server 2012). No problems. The machines are a mixture of commercial systems and home builds.

                                                  Our systems where I now teach are not custom but locked down so that users cannot access most of the settings – updates arrive when they want to. This can be a pain if it is when you wish to use a computer, but we put up with it as, with the very rare exception of a dodgy update, it is far more normal for things to stop working without updating than with. We are not running simple systems either as all machines have central software licencing, screen magnification and screen readers available. Many also run our MIS system as well and all are networked with content filtering and input filtering. The lockdown is to make them work in a standard way, and as they are standard a machine can have a total software reinstall 'hands off' if needed. In my present role we have about 100 machines and 3 hours of tech time per week, much of it related to MIS and other systems not PCs.

                                                  While Apple equipment is beautifully engineered it is very expensive and non standard – they have never gained more than 6% of the PC market as far as I know. Also if you wish to do things the Apple way, great, but customising a system for your own use is normally very difficult if possible at all. At work Music is taught using iMacs and I have two older Macs here. They both continue to operate as new, but using a 2004 vintage Mac which does not allow newer versions of the operating system and hence newer software is limiting to say the least. The ones at work will need upgrading soon as the latest version of the software has significant benefits but needs more up to date hardware and the current machines won't let you install. A windows system would usually allow updating until the hardware made using it painful. I have a 2005 laptop on the table next to me that, because it has been possible to have its memory upgraded, runs windows 7 fine – an operating system released 4 years after the computer was made. And yes it updates a treat.

                                                  You said that 'If operating system designers made cars we would be walking a lot more' Well I don't think either Windows or Linux (including the MacOs derived from it) are perfect, but there are also problems with cars down to design faults or user errors such as crashes, misuse or putting the wrong fuel in. My (recent) car lets me down from time to time. Would you refuse to service a car at the same time as you block updates?

                                                  Are cars more reliable per hour's use than computers?

                                                  You pays your money ……..

                                                  To correct you the Mac OS is not based on Linux, you should know this.

                                                  “Mac OS X brought an entirely new architecture based on NeXTSTEP, a Unix system”

                                                  **LINK**

                                                  To say an Apple computer is “non standard” is really quite silly. There is no such thing as a “Standard” computer. All manufacturers including Apple buy components on the open market.

                                                  Your “market share” is also way off.

                                                  **LINK**

                                                  #400802
                                                  Chris Trice
                                                  Participant
                                                    @christrice43267

                                                    Without igniting the old debate (again), all I know is I was a loyal user of Windows and PC's since 1995 and they were regular sources of stress and frustration needing constant updates that frequently screwed existing programmes up along with painfully slow boot up times. I bit the bullet four years ago and bought a Mac Book Pro. What a difference! None of the grief I previously had to put up with. Never going back to Windows.

                                                    #400807
                                                    Nick Clarke 3
                                                    Participant
                                                      @nickclarke3
                                                      Posted by Vic on 17/03/2019 11:18:03:

                                                      “Mac OS X brought an entirely new architecture based on NeXTSTEP, a Unix system”

                                                      **LINK**

                                                      To say an Apple computer is “non standard” is really quite silly. There is no such thing as a “Standard” computer. All manufacturers including Apple buy components on the open market.

                                                      Your “market share” is also way off.

                                                      **LINK**

                                                      Thank you for your links, but neither they or my original assertions affect my argument that Windows is a reliable system and the most popular ba considerable amount – which is why I am unhappy with you describing it as silly – components have no part in what makes something a computer. .

                                                      Taking your two points NextStep was based upon BSD which is a POSIX compliant UNIX type operating system. Linux was an original work but still a POSIX compliant UNIX type operating system. Possibly a more accurate statement might have been to say that Linux and MacOS share a common heritage, however my argument regarding Windows remains the same. I did not mention Linux as a third option because the user base is so small, even though I use it and am very happy with it I think it is only just beginning to be a mainstream alternative.

                                                      Regarding your link about market share – new purchases of Apple kit are indeed running at between 10% and 12% as they have for some years, however this is not the user base – the only statistic for this I have found easily available is that for web access – ie the number of web access per operating system – not an unreasonable one as use of the web is fairly universal these days – and this lower down the page you have linked to is at present 5.95% for MacOS and has not changed for some years as far as I can recall.

                                                      As Chris has suggested Apple v Windows can run and run – but I think my points based upon experience with Windows updates remain valid.

                                                      Edited By Nick Clarke 3 on 17/03/2019 12:45:04

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