Thanks Nick – I've emailed them. I got a ten quid unit off eBay, which has satisfied me that the rest of the DRO is OK, but it can't be crammed into the enclosure. It would be nicer to get a direct replacement if the price is right. I'm hoping that they can also supply compatible rails.
The CE mark on the eBay offering looked different from what I'm used to – a bit of research suggests that there's stuff coming out of China with a slightly different marking, intended to deceive. Doesn't worry me too much, so far as I can gather the CE mark means little, if anything at all, anyway.
Robin