Cheddar Valley Steam Somerset

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Cheddar Valley Steam Somerset

This topic has 35 replies, 11 voices, and was last updated 30 January 2018 at 15:07 by David Standing 1.

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10 May 2017 at 14:44 #297470
Robert Thompson 11
Participant
@robertthompson11
Hello all,

I have been trying to contact the above company for three weeks now regarding an order I have with them for a boiler.

I have tried landline, mobile and left message and sent an Email all with no response.

Does anyone have any information as to wether they are still trading, illness,or holidays??

Any info would be much appreciated

Thanks

Bob Thompson
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10 May 2017 at 14:44 #29708
Robert Thompson 11
Participant
@robertthompson11
13 May 2017 at 20:22 #298008
Robert Thompson 11
Participant
@robertthompson11
hi again

Thanks for taking the trouble to view folks. I am still no nearer to making contact of any kind so I will have to write and cancel the order and find an alternative and hope i can somehow recover my deposit.

Thank you all for your time

Bob
13 May 2017 at 20:27 #298011
JasonB
Moderator
@jasonb
Robert, if you put "Cheddar Valley Steam" into the search box on the home page you will see that you are not alone in having difficulty contacting them.

J
13 May 2017 at 20:53 #298018
Boiler Bri
Participant
@boilerbri
I thought they might have been at Doncaster but alas no. Good luck in trying to contact them.

I have been there with Brunel.

Brian
14 May 2017 at 06:30 #298051
Robert Thompson 11
Participant
@robertthompson11
Thanks Brian and Jason it certainly doesnt look good at the moment. I have tried every method of contact to no avail.One would have thought that if Tim was ill someone may have at least answered the phone or put a note on the website. There is another number on the website but that is also not working. I have spoken to him this year but not recently.

Once again thanks for your trouble

Bob
15 May 2017 at 18:05 #298271
Robert Thompson 11
Participant
@robertthompson11
Well after another day of failed attempts to contact Tim I have reluctantly cancelled my order with Cheddar Valley Steam and placed an order with another supplier.

I have E mailed CVS and requested my deposit be returned but quite honestly dont hold old much hope

Bob
15 May 2017 at 18:21 #298274
Steven Vine
Participant
@stevenvine79904
Posted by Robert Thompson 8 on 15/05/2017 18:05:34:

Well after another day of failed attempts to contact Tim I have reluctantly cancelled my order with Cheddar Valley Steam and placed an order with another supplier.

I have E mailed CVS and requested my deposit be returned but quite honestly dont hold old much hope

Bob

You have my heart felt sympathies. So frustrating and annoying. I would never treat a customer like that.

Steve
15 May 2017 at 18:46 #298282
Steambuff
Participant
@steambuff
Bob,

If you get no joy from your email requesting your deposit back, I would write to them (By recorded/Signed for).

How did you pay your deposit? (Cheque or Credit/Debit Card etc.)

Dave
15 May 2017 at 18:50 #298283
MichaelR
Participant
@michaelr
Forest Classics list bespoke boilers which links to Cheddar Valley Steam, maybe they can shed some light on the status of Cheddar Valley. Link
15 May 2017 at 19:07 #298289
Robert Thompson 11
Participant
@robertthompson11
Thanks Steve I guess its just one more modern day event we have to deal with, i appreciate your sympathies

Bob
15 May 2017 at 19:08 #298290
Robert Thompson 11
Participant
@robertthompson11
Hi Dave yes I will certainly write as well. I made the payment by Debit Card

Bob
15 May 2017 at 19:09 #298291
Robert Thompson 11
Participant
@robertthompson11
Thanks Michael its certainly worth a try yes

Bob
27 January 2018 at 17:15 #338535
Bruno Taylor
Participant
@brunotaylor21701
Has the worst happened and Cheddar Valley Steam ceased trading? Looking like my deposit may have gone AWOL. Anyone with any news. Here’s hoping.

Edited By Bruno Taylor on 27/01/2018 17:17:03
27 January 2018 at 17:51 #338539
David Standing 1
Participant
@davidstanding1
Posted by Bruno Taylor on 27/01/2018 17:15:29:
Has the worst happened and Cheddar Valley Steam ceased trading? Looking like my deposit may have gone AWOL. Anyone with any news. Here's hoping.

Edited By Bruno Taylor on 27/01/2018 17:17:03

You've seen this thread?

**LINK**
27 January 2018 at 19:50 #338559
JasonB
Moderator
@jasonb
I have been informed by another member that Tim stopped trading several months ago.

J

Edited By JasonB on 30/01/2018 10:11:10
27 January 2018 at 21:49 #338579
Robert Thompson 11
Participant
@robertthompson11
Good evening gentleman.

I gave up on my deposit many months ago when the man refused to answer any form of correspondence even though I had proof of his signature from Royal Mail.

I'm afraid the man is an irritating waste of space and the hobby will be better without him.

Bob
29 January 2018 at 10:17 #338816
Robert Thompson 11
Participant
@robertthompson11
Good Morning all

Just as an update to what I now know, ,I have spoken to the owner of Forrest Classics this morning who has said to the best of his knowledge Tim ceased trading around Nov 2017.He has also tried ,without success to contact Tim.

Bob
29 January 2018 at 13:18 #338842
Michael Gilligan
Participant
@michaelgilligan61133
Posted by Robert Thompson 8 on 29/01/2018 10:17:08:

Good Morning all

Just as an update to what I now know, ,I have spoken to the owner of Forrest Classics this morning who has said to the best of his knowledge Tim ceased trading around Nov 2017.He has also tried ,without success to contact Tim.

Bob

.

I suggest it might be appropriate for 'Forest Classics' to remove this page from the website:

**LINK**

http://www.forest-classics.co.uk/bespoke_boilers.htm

MichaelG.
29 January 2018 at 13:39 #338846
Robert Thompson 11
Participant
@robertthompson11
Hi Mike

I did suggest this, apparently they are about to launch a new web site and at the moment they cant add or delete anything on the old one

Bob
30 January 2018 at 00:14 #338964
Keith Hale
Participant
@keithhale68713
Why not ask for information from anyone who has had your problem and resolved it successfully.
And how did they do it.
30 January 2018 at 06:24 #338970
Robert Thompson 11
Participant
@robertthompson11
Good morning CuP Alloys 1,

That is exactly the problem i dont know of anyone who has resolved a similar situation although a good few have been affected, in fact if you follow the thread back it stretches to 2010.

I decided it was probably not prudent to throw good money after bad in a legal pursuit of my deposit .

Bob
30 January 2018 at 09:35 #338979
Michael Gilligan
Participant
@michaelgilligan61133
I think this has been mentioned before, but it is worth noting:

It is a matter of public record that the Limited Company '05482721' was dissolved in 2009.

.

I have no knowledge of the basis upon which "Cheddar Valley Steam" has traded since then.

MichaelG.

Edited By Michael Gilligan on 30/01/2018 09:36:36
30 January 2018 at 09:45 #338981
Robert Thompson 11
Participant
@robertthompson11
Hi Michael.

Im not sure but I think this may have the the original Cheddar Valley Steam Ltd before Tim was involved but I stand to be corrected on that one.

Bob
30 January 2018 at 10:02 #338983
Keith Hale
Participant
@keithhale68713
The date when you paid your money is a bit of a clue!

If it was paid to a company that was not limited the debt is still live and recoverable.

This is based on personal experience!

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